three people discussing managed IT support in NYC

Myths & Misunderstandings About IT Support

There are a lot of misunderstandings about IT support, and you might think you know everything there is about managed IT services. When we’re speaking to potential clients, we often hear the same myths and preconceptions again and again. So, we thought it would be a good idea to put five of the most common IT support misunderstandings in one place and address them one by one.

glowing cloud with lock symbol inside it

What Are The Risks Of Cloud Storage And Can They Be Mitigated?

Cloud computing is becoming increasingly popular among businesses. The rise in remote work has led many businesses to fully embrace the cloud as it allows their team members to collaborate in a shared environment online, no matter where they are in the world. However, some businesses are still reticent about moving their data to the cloud. 

In this blog, we look at what the security risks of the cloud are and how you can mitigate them. Hopefully, by the end of reading this you will understand cloud security issues better and feel more confident about implementing the cloud in your business.

the disaster recovery plan calls for having tape backups stored at a different location

What is the 3-2-1 Backup Strategy? Why the 3-2-1 Method Is The Best Method

Data is at the heart of everything a modern business does. That’s why it’s vital that your business doesn’t lose any. Having effective cybersecurity in place can help prevent the chances of a cyber-attack and a disaster recovery plan can help you get back on your feet after an office fire, but for true peace of mind you need an up-to-date backup of your data. Well, to be precise you need more than one backup, but more on that later. 

Let’s look at some best practices for developing your own data backup strategy, as well as some technologies we’ve provided our customers with. 

phone, computer, and headset on table

How VoIP Technology Has Revolutionized Business Communications

Start-ups and smaller companies need to keep their costs down while simultaneously remaining competitive against larger rivals. If your business is looking for an enterprise telecoms solution which is affordable but will also give you an edge over your rivals, the answer is VoIP. 

Whether you’re looking for your first business phone service or looking to replace your current in-house telecoms, we’ll explain why we recommend VoIP telecoms to our customers.