We have seen a significant increase in customers’ staff working remotely. In the UK, more than 1.5 million people work from home every week, an increase of nearly a million in the past decade. In the US, approximately 8 million people already work off-site, and those numbers are set to grow rapidly in the coming years.
Working away from the office is easier than ever, but many organizations will require you to connect to their network via a VPN. If you have never set one up before, it can seem daunting. This guide walks you through how to quickly configure the VPN client built into Windows 10. Follow these 8 steps to get connected.
Step 1:
- In the taskbar, search for VPN and select “Change virtual private networks (VPN)”.
Step 2:
- Select “Add a VPN connection”.
Step 3:
- In the drop-down menu under “VPN provider”, choose “Windows (built-in)”.
Step 4:
- Enter your connection name and server address.
Step 5:
- If required, enter the username and password for the connection.
Step 6:
- Save your settings.
Step 7:
- Right-click the Wi-Fi icon in the taskbar and select “Open Network & Internet Settings”.
- Select “Change adapter options”.
- Double-click the newly created connection.
- On the “Networking” tab, double-click “Internet Protocol Version 4 (TCP/IPv4)”.
- Select “Advanced…”
- Uncheck the box marked “Use default gateway on remote network”.
- Select OK on each window to close and save.
Step 8:
- Select the Wi-Fi icon in your taskbar.
- Your VPN connection should now appear at the top of your available networks list. Select it and your device will connect.
You should now be connected and can get back to work as normal. If you are having difficulties and hold a support agreement with us, you can call our helpdesk or raise a ticket by email and one of our engineers will assist you.
[email protected] and one of our engineers will assist you.


