We’re always looking for new ways to make it easier for our customers to get the IT assistance they need, quickly. We’re pleased to announce the addition of a live chat feature to our client portal, making it faster than ever to get in touch with our team.
Follow this link to access the portal and sign in. Once you’re logged in, you can start a conversation directly with a member of our technical team, who can begin looking into and resolving your issue right away. For quick questions, jumping into a chat is often far more convenient than logging a ticket by email or picking up the phone.
This new feature is part of our ongoing commitment to improving response times and the overall quality of the experience for those we work with. Live chat has proven to be an effective and popular way for customers to get the help they need, exactly when they need it.
Please note that the chat widget on our main website (cardenitservices.com) is for sales inquiries only. To reach our technical team, you must log into the client portal directly. Access is restricted to existing clients using the Microsoft 365 account credentials we manage on your behalf. This is a deliberate security measure to protect both your data and ours.
We encourage all of our customers to try the portal’s chat feature next time they need technical assistance. We’d also love to hear what you think of it!
